Company Details
Urban Transit Solutions is a technology company founded in London, UK in 2008 that specializes in urban transportation solutions, providing cities with intelligent public transportation management systems and equipment.
Products used
The KingTop POS terminal KT-S600 is a high-performance POS terminal designed for public transportation that integrates payment, fare management and data analytics functions.
Vertical
Public Transportation Urban Transit Solutions applies the S600 to urban public transportation systems for fare payment and smart ride experiences.
Application
Urban Transit Solutions installed KT-S600 terminals on city bus vehicles and station equipment. Passengers can pay their fares by swiping their cards or NFC cell phone payments, and the system records real-time ridership data.
The Challenge
Complicated payment process: The payment process of public transportation systems in different regions is not uniform, resulting in large differences in user experience. Difficulty of data statistics: Customers need to count and analyze the ridership data, but it is difficult for the system to provide accurate and real-time data.
The Solution
Customized Payment Processes: Urban Transit Solutions worked with each city's transit authority, and KingTop helped debug the software to customize the payment process to suit their region and unify the user experience.
Results
By customizing the payment process, public transport systems in different cities have achieved a unified payment experience and improved user satisfaction.
