Understanding How to Safely and Successfully Power Down Your NCR POS Terminal

In the fast-paced world of retail and hospitality, Point of Sale (POS) systems, such as those provided by National Cash Register (NCR), are fundamental. They provide businesses with the ability to manage and report on their sales, stock, and staff in real time. But, just like any other piece of technology, these systems require proper handling to ensure longevity and performance. If you're using an NCR POS terminal - knowing how to power it down properly is vital. Let's get into the specifics of how to do this successfully.

Knowing When to Power Down

Before we dive into how exactly to power down your system, it's crucial to understand when it's necessary to do so. The NCR POS terminal is designed for heavy-duty use. Therefore, it's not required to be shut down at the end of each business day.

Typically, it's beneficial to power down if the system requires an update or repair, or the store will be closed for a prolonged time such as during renovations. It can also be part of a troubleshooting step if the POS terminal is not operating correctly.

Understanding the Power-Down Process

NCR Corporation has ensured that the power down process is straightforward and accessible to anyone, although IT staff are usually the ones tasked with it. Following the right process is essential to prevent any data loss or potential damage to the computer.

To start, save and close all the applications you were working on. From the 'Start' menu, click 'Shutdown,' and the POS terminal will begin the power down process. Give it time. Interrupting the ongoing processes during the shutdown phase can lead to possible system damages.

Best Practices When Powering Down

Manual Closeout Procedures

Carry out all end-of-day procedures manually before initiating the power down. These procedures typically include getting sales reports, reconciling cash, and calculating cash on hand.

Confirm System Backup

Make sure there's a backup of the system data. However, NCR has an inbuilt data back-up system that prevents total data loss in case of a power surge or system failure.

Don’t Use the Power Button

It's tempting to just press the power button and be done with it. But doing so can risk corrupting the system and its data. The safer option is to use the 'Shutdown' option in the 'Start' menu.

Wait for Completion

When you select 'Shutdown,' the POS terminal starts the process of powering down. It'll take time to close all applications properly and halt any processes running in the background. This process can take a few minutes. Wait for the system to power down completely before unplugging any peripherals.

The Next Morning

When it's time to turn the system back on, wait for the system to fully boot before starting any tasks. Using peripheral devices before the boot is completed can cause system lag or even a complete software crash. It's also pertinent to give the POS system some time to settle after turning on. Remember, rushing won't help - it can cause more harm to the system.

Powering down your NCR POS terminal doesn't have to be a daunting task. With the right procedures and knowledge, it can be straightforward and stress-free. This guide brings you one step closer to maintaining your POS terminal correctly, ensuring its longevity, ensuring better savings, productivity and securing your business transactions over the long term.