What To Do When Your Devices Can't Detect 5G on Your Verizon Router

Are you experiencing trouble with your devices detecting 5G on your Verizon router? You're not alone. Many people have reported having trouble detecting the faster ― and less crowded ― 5G network. But before you start panicking, there are a few things you can do to troubleshoot this issue.

Check If Your Devices Are 5G Compatible

First of all, make sure your devices are actually capable of detecting 5G. If your device is older than three years, chances are it won't be able to support 5G. You should also check if your router is 5G enabled. If it's not, you won't be able to detect 5G on your devices regardless of their capabilities.

Make Sure Your Devices Are Updated

If your devices are 5G enabled, make sure you have installed the most recent software updates. Outdated devices can sometimes have trouble connecting to newer networks. Check your settings to see if there are any software updates available and install them if there are.

Reset Your Devices

If you've confirmed that your devices are compatible with 5G and you've updated their software, the next step is to try resetting them. Turn your devices off and then back on again to see if this will trigger a refresh in your network connection.

Check Your Router Settings

If resetting your devices doesn't work, check your router settings. First, make sure that your router is set up and configured correctly. You can do this by logging into your router's settings. Once in the settings, navigate to the wireless settings section and ensure that the 5G option is enabled. You may need to consult your router's manual for specific instructions on what this process entails.

Contact Verizon Support

If you've tried all of these troubleshooting methods and your devices still can't detect 5G, it's time to reach out to Verizon support. They can assist you in running more advanced diagnostic checks and will be able to help you determine if there is an issue with your router or if there is interference from other devices that is preventing your devices from picking up the 5G network.

In summary, detecting 5G on your Verizon router isn't always straightforward, but hopefully, the solutions outlined in this post will help you to troubleshoot any issues you may encounter. Remember to check if your devices and router are 5G enabled, install the latest software updates, reset your devices, and check your router settings before reaching out to Verizon support if you're still encountering trouble.