Company details
Pioneer Logistics is a third-party logistics company in Mexico, providing one-stop logistics services including warehousing, distribution and transportation. Pioneer Logistics has nearly 100,000 square meters of warehouse space and handles over 100,000 orders per day. Pioneer Logistics is committed to providing efficient, reliable and safe logistics services, and continuously introduces and applies advanced logistics equipment and information technology.
Products Used
Pioneer Logistics chose two of our rugged mobile device products: KT-KP18 and KT-V510, for internal and external warehouse operations respectively.
- KT-KP18 is a lightweight, durable and high-performance PDA that supports 4G, WiFi, Bluetooth and other communication methods. It has a built-in barcode scanner and NFC reader, runs Android 12.0 system, and is suitable for various mobile office scenarios.
- KT-V510 is an intelligent PDA with integrated printing, scanning and positioning. It supports GPS location and voice navigation, built-in 58mm thermal printer and barcode scanner, runs Android 12.0 system, and can be used for vehicle-mounted scenarios.
Vertical
Customers use KingTop KT-KP18, KT-V510 is mainly used in the field of inventory management and distribution logistics.
Application
Pioneer Logistics uses our rugged mobile devices mainly in the following areas:
- Warehouse inventory: KT-KP18 scans the shelves and item barcodes in the warehouse to quickly complete inventory tasks and sync with the WMS in real time, reducing inventory time and labor costs while improving accuracy.
- Picking: KT-KP18 scans item barcodes on orders to get location and quantity information to guide pickers, syncing with WMS in real time to reduce errors and omissions, improving efficiency.
- Loading/unloading: KT-V510 installed on forklifts enables positioning and navigation to guide loading/unloading, and prints shipping/receiving documents onsite, syncing with WMS in real time to reduce time and paper waste while improving quality.
- Delivery: KT-V510 installed on delivery vehicles enables positioning and navigation to guide delivery, printing invoices/PODs onsite and syncing with WMS in real time, reducing delivery time and fuel costs while improving satisfaction.
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The Challenges
Before using our rugged mobile devices, Pioneer Logistics faced several issues:
- Low inventory efficiency: Manual recording of warehouse info and periodic syncing with WMS resulted in lengthy process and labor waste, data lag.
- High picking error rate: Manual lookup of item locations/quantities and checking with WMS led to frequent errors and omissions, impacting order accuracy and timeliness.
- Poor loading/unloading quality: Manual paperwork and periodic WMS sync led to lag in information updates, affecting cargo safety and integrity.
- Low delivery satisfaction: Manual printing and periodic WMS sync resulted in long delivery times, causing customer waiting and dissatisfaction.
The Solutions
By adopting our rugged mobile devices, Pioneer Logistics effectively solved these problems and achieved:
- Increased inventory efficiency: KT-KP18 scanning reduced inventory time from 8 hours to under 2 hours, greatly cutting labor waste and data lag.
- Reduced picking error rate: KT-KP18 scanning guided pickers to improve accuracy from 10% to under 1%, enhancing order accuracy and timeliness.
- Improved loading/unloading quality: KT-V510 enabled onsite paperwork printing and real-time WMS sync, reducing update time from 24 hours to under 1 hour, improving cargo safety and integrity.
- Increased delivery satisfaction: KT-V510 enabled onsite printing and real-time WMS sync, reducing delivery time from 4 hours to under 2 hours, improving customer experience.
Results
With our rugged mobile devices, Pioneer Logistics achieved:
- Improved warehouse efficiency and service quality, enhancing competitiveness and reputation.
- Increased customer order experience and delivery satisfaction, boosting loyalty and word-of-mouth.
- Improved employee satisfaction and professionalism, strengthening team spirit and pride.
- Enhanced information capabilities and data management, providing strong support for growth and innovation.
Pioneer Logistics expressed great satisfaction with our products and plans to expand usage. They recommended our products to other logistics companies and are committed to a long-term partnership.
