Company Details
Company name: Global Logistics Inc.
Company Details:
The client is a logistics company headquartered in New York City, USA with hundreds of warehouses and distribution centers worldwide. Their main business involves the provision of courier, freight and warehousing services.
Products Used
The client used our company's PDA (personal digital assistant) KT-KP18.
Vertical
Clients in the logistics industry use PDA KP-18 to help manage their warehouses and distribution centers.
The client used PDA KT-KP18 for onsite data collection and processing, such as scanning package barcodes, recording package information, updating inventory and shipping statuses, etc. They also used PDA to execute order picking and shipping.
Challenge
The main problem the client faced initially was the lack of signal coverage, which prevented them from having good communication connections in all areas as the warehouse was built in the countryside far from the city. In addition, since they had to use the PDA KT-KP18 scanner to do a lot of work, so they were worried about running out of power and having it shut down automatically.
Solution
To solve the problem of insufficient signal coverage, we recommend that clients use stronger 5G access points and adjust their location to optimize coverage. For the battery life issue, we explained to the client that the PDA KT-KP18 has a fast charging function, which can be fully charged in 2 hours, and also provided a convenient and fast charging solution for the client.
Results
By upgrading from 4G to 5G and expanding battery capacity, the client has successfully addressed the issues of insufficient signal coverage and short battery life. This significantly increases the reliability and stability of PDAs KP-18, helping them more effectively manage their warehouses and distribution centers. As a result, clients are able to increase productivity, reduce error rates and improve customer satisfaction.
